Privacy Policy - LanguageBridge

Our Commitment

LanguageBridge™ helps students learn. We don't sell data, track browsing, or create profiles. This policy explains exactly what we do and don't do with information.

What We Collect

From Students: Almost Nothing

Text for translation: When you select text, we send it to Microsoft Azure for translation. We don't store it.
Language preference: We remember which language you chose (stored in your browser).
Usage stats: Anonymous counts like "150 translations today" (no names, no personal info).

We do NOT collect:

✗ Names

✗ Email addresses

✗ Student IDs

✗ Grades

✗ Browsing history

✗ Personal information of any kind

From Schools

When schools purchase LanguageBridge:

School/district name
Administrator contact info
Number of licenses
Aggregate usage data (not linked to individual students)

Technical Stuff

Browser type (for compatibility)
Extension version
Error logs (no personal info)
Language pairs used (aggregated across all users)

How It Works

Translation Process

You select text
Text goes to Microsoft Azure via encrypted HTTPS
Azure translates it and sends it back
Azure immediately discards the text
You hear/see the translation

The text is never stored. Not by us, not by Microsoft.

Google Docs & Clipboard

Why we need clipboard permission: Google Docs blocks normal text selection. When you copy text in Google Docs, we read it from your clipboard to translate it.

What we do NOT do:

Monitor your clipboard continuously
Read clipboard data outside Google Docs contexts
Store anything you copy

Text-to-Speech

Same as translation - text is sent to Azure Speech Services, processed, and immediately discarded. We don't keep audio files.

What We Don't Do

We NEVER:

✗ Sell student data

✗ Use data for advertising

✗ Track browsing history

✗ Create student profiles

✗ Share data with advertisers

✗ Store translated text

✗ Link usage to individual students

Third-Party Services

Microsoft Azure (Translation & Speech)

Used for: Translation and text-to-speech

What they get: Selected text only (no student names/IDs)

Storage: None - text is processed and immediately deleted

Privacy: Microsoft Privacy Policy

We don't use:

Google Analytics
Ad networks
Social media trackers
Data brokers

Data Security

✓ All data encrypted in transit (HTTPS/TLS)

✓ Secure API connections to Azure

✓ Multi-factor authentication for admin access

✓ Regular security audits

No data breaches: Because we don't store student data, there's nothing to breach.

Data Retention

Translated text: 0 seconds (not stored)
Student info: 0 seconds (not collected)
Usage stats: 2 years (anonymous aggregates only)
School contracts: Contract duration + 7 years (legal requirement)
Error logs: 90 days (no personal info)

Children's Privacy (COPPA Compliance)

LanguageBridge is designed for use by students, including children under 13.

COPPA Compliance:

✓ We do not collect personal information from children

✓ No registration or account required

✓ No email addresses collected

✓ No data stored about individual children

✓ Parental consent is not required because we collect no personal data

School Use:

Schools may deploy LanguageBridge without obtaining parental consent under FERPA's "school official" exception
The extension acts as a tool for educational purposes, similar to a dictionary or calculator

Student Rights (FERPA Compliance)

LanguageBridge complies with the Family Educational Rights and Privacy Act (FERPA):

No Education Records Created:

We do not create, store, or maintain education records
No student performance data is collected
No grades or assessment data is tracked

Legitimate Educational Interest:

Translation and reading support serve a legitimate educational purpose
Real-time processing means no records are created

Microsoft Azure as School Official:

Microsoft Azure acts as a "school official" under FERPA
Azure has a legitimate educational interest in providing translation services
Azure is under direct control of the school through their enterprise agreement
Microsoft Azure's FERPA compliance: https://docs.microsoft.com/en-us/compliance/regulatory/offering-ferpa

Ohio Senate Bill 29 (SB 29) Compliance

✓ 100% Compliant with Ohio SB 29

Ohio Senate Bill 29 establishes student data privacy requirements for K-12 school districts and technology providers. LanguageBridge exceeds all SB 29 requirements through our privacy-first architecture.

SB 29 Compliance Summary

Requirement	Status	How We Comply
Educational records protection	✓	No records stored; ephemeral processing only
No data selling/sharing	✓	Zero data selling; no commercial third-party sharing
Restricted employee access	✓	Employees have zero access to student data
FERPA alignment	✓	Uses FERPA-compliant Azure; collects no PII
No location tracking	✓	Extension never requests location permissions
No keystroke logging	✓	No monitoring of keystroke activity
No browsing history tracking	✓	Extension does not access browsing history
No passive monitoring	✓	Audio features on-demand only (student-initiated)
72-hour breach notification	✓	Written protocol; 24/7 emergency contact
Data security measures	✓	HTTPS encryption, SOC 2 infrastructure
Parent rights	✓	Transparent practices; opt-out available
Contract requirements	✓	SB 29-compliant contract language provided

Overall Compliance: 12/12 (100%)

Prohibited Activities We Never Perform

SB 29 prohibits certain monitoring activities. LanguageBridge does NOT engage in any of these:

✗ Location tracking

✗ Keystroke recording

✗ Camera/microphone activation

✗ Browsing history collection

✗ Passive activity monitoring

✗ Behavioral profiling

Breach Notification Protocol

✓ Districts notified within 72 hours of any confirmed breach (as required by SB 29)

✓ 24/7 emergency contact available for security concerns

✓ Written incident response procedures documented

Note: Since LanguageBridge does not store educational records, the risk of a data breach affecting student information is minimal.

For Ohio School Districts

We provide a complete SB 29 compliance guide package including:

Contract addendum templates
Parent notification letter templates
Detailed technical audit documentation

Contact info@languagebridge.app to request your copy.

For Schools

Schools may deploy LanguageBridge without obtaining parental consent under FERPA's "school official" exception. The extension acts as a tool for educational purposes, similar to a dictionary or calculator.

We can provide Data Processing Agreements (DPAs) upon request for school districts.

International Use

LanguageBridge is based in the United States. Azure may process translations on servers worldwide. Schools outside the U.S. should review local data protection laws.

EU/UK schools: GDPR-compliant Data Processing Agreements available on request.

Changes to This Policy

We'll notify schools 30 days before changes. Updated policy posted at languagebridge.app/privacy.

Continued use = acceptance. Schools can cancel if they disagree with changes.

Transparency Commitments

We commit to:

✓ Clear communication about data practices

✓ Industry-standard security

✓ Quick response to privacy concerns (2 business days)

✓ Compliance with all privacy laws

✓ Minimal data collection

✓ Never misusing student data

Legal Compliance

FERPA: We act as "school official" with "legitimate educational interest" (34 CFR § 99.31(a)(1))

LanguageBridge Student Data Privacy Pledge

We make the following commitments to schools, students, and families:

✓ We will NOT sell student personal information

✓ We will NOT use student data for targeted advertising

✓ We will NOT create student profiles for non-educational purposes

✓ We will collect only the minimum data necessary to provide the service

✓ We will maintain comprehensive security standards to protect student data

✓ We will be transparent about our data collection and use practices

✓ We will delete student data upon request or when no longer needed

✓ We will not change our privacy practices without advance notice

Ohio Law Compliance:

As an Ohio-based company, we fully comply with:

Ohio Senate Bill 29 (SB 29) - Student Data Privacy Requirements (100% compliant)
Ohio Revised Code § 3319.321 - Student Data Privacy
Ohio Revised Code § 3301.0714 - Data Security Requirements
Ohio Administrative Code 3301-14 - Data Governance

View detailed SB 29 compliance information →

Federal & Other State Laws:

We also comply with:

FERPA (Family Educational Rights and Privacy Act)
COPPA (Children's Online Privacy Protection Act)
California AB 1584 (SOPIPA)
New York Education Law § 2-d
Other applicable state student privacy laws

File a complaint:

U.S. Department of Education
Family Policy Compliance Office
400 Maryland Avenue, SW
Washington, DC 20202-5920
Website: studentprivacy.ed.gov

Contact Us

Privacy Questions:
privacy@languagebridge.app (2 business day response)

General:
info@languagebridge.app

Support:
support@languagebridge.app

Data Protection Officer:
Justin Bernard
privacy@languagebridge.app

Company:
LanguageBridge, LLC
25000 Euclid Ave, Suite 108
Euclid, OH 44117

Plain English Summary

What happens when I use LanguageBridge:

You highlight text
It gets translated by Microsoft
You hear/see the translation
Everything is deleted

We don't:

Know who you are
Save what you translate
Track where you go online
Sell any information

Questions? Email privacy@languagebridge.app

This policy covers the LanguageBridge Chrome extension and all related services.